POLICIES
If you have any questions or concerns please feel free to reach out to us by completing our contact form.
REFUNDS AND RETURNS
All custom and non custom piece are FINAL sale, unless you happen to receive a product that is defective. If you receive a defective product please email: jewelsbyfancyflex@gmail.com or text
(945)240-5183 with an image showing the defect as soon as you receive your order to be eligible for replacement only,
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The item will be reviewed with 48hr and if you qualify for a replacement, a confirmation code will be sent to your email. The item must be received within 10 days form the date you receive confirmation email
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*Fansee Flex will repair any jewelry made by NAN with all the original hardware. Please message us on the site for more details.
exception maybe made on a case by case basis.
SHIPPING INFORMATION
Standard Shipping is 3-5 Business Days. Please allow up to 7 business days after your order is confirmed to receive your order.
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Tracking information will be sent to you after your order is processed. Please allow up to 48 business hours for order processing. Once your tracking number is received, track your order using usps tracking system.
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